We provide a comprehensive suite of tools within your account settings that allow you
to manage your activity proactively. These tools are designed to put the user in command of
their gaming experience.
Personal Deposit and Expenditure Limits You can set daily, weekly, or monthly limits on the
amount you can deposit into your account. This is the most effective way to ensure you are
playing within your pre-defined budget. Any request to decrease a limit is implemented
immediately, while requests to increase a limit are subject to a mandatory 24-hour "cooling-off"
period to prevent impulsive decisions.
Loss and Wager Limits In addition to deposits, you can set limits on the total amount you are
willing to lose or wager over a specific period. These tools provide an extra layer of
protection by automatically restricting further play once the limit is reached, helping you
avoid the tendency to "chase" losses.
Session Time Management It is easy to lose track of time when engaged in digital entertainment.
Our platform allows you to set session timers that will notify you or automatically log you out
once your allocated time has expired. This helps maintain a healthy balance between gaming and
your daily responsibilities.
Time-Out and Cooling-Off Periods If you feel you need a short break from the platform, you can
initiate a "Time-Out" period ranging from 24 hours to six weeks. During this time, you will be
unable to access your account or receive any marketing communications, allowing you space to
reflect on your gaming habits.
Formal Self-Exclusion and Account Closure For users who feel they have developed a serious
problem with their gambling habits, we offer a formal Self-Exclusion process. This is a
long-term commitment (ranging from six months to five years, or permanently) where your account
is completely deactivated and cannot be reopened until the chosen period has concluded. This is
a definitive step in prioritizing your wellbeing.